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A civilized group debate at work.
A technical debate is a form of workplace conversation in which participants try to reach consensus about a resolution to a question that has significant technical dimensions. For example, the group might be weighing whether or not to include a specific capability in an upcoming release of an existing software product. They'll need to estimate the quantity of work required. And that is fundamentally a technical question.
Some technical debates are actually components of debates of broader scope. In the example above, questions relating to resource availability have important political components. Market considerations also play a role. When debates draw on a wide enough array of different issues, it's common for no single person to have mastery of all issues sufficient to support a decision. A group is necessary. The technical debate is just a component of the larger group debate.
The fundamental problem with group debate
However, in group debate, the level of mastery of any given participant varies across the knowledge domains that play roles in the debate. Mastery is in this way asymmetric. Reaching consensus in asymmetric group debate is tricky business.
The fundamental problem is that the final resolution will be unlikely to exactly match the viewpoint of any single debate participant. Typically, resolutions of asymmetric group debates require each participant to accept elements that they once regarded as "undesirable," though they might employ the word "crazy" more frequently than "undesirable."
A simplified example
Consider In group debate, the level of mastery of any
given participant varies across the knowledge
domains that play roles in the debatean asymmetric group debate between two people. One party to the debate, named T, has superior mastery of the technical issues. The other party, named P, has superior mastery of the political issues. Since we're assuming that a debate is underway, we can consider that T and P disagree on one or more points. And since T has superior technical mastery, we can assume that on technical grounds, T's position is more nearly correct. But T's partner in debate, P, who has superior political mastery, most likely has a position that better accounts for the political needs of the organization.
Both T and P will do well in trying to reach consensus if they employ three guidelines.
- Respect your debate partner's viewpoint
- Both debate partners have valid points, but their perspectives probably won't prevail unchanged in the resolution they ultimately reach. It's likely that some version of each of their respective viewpoints will survive if they each can accommodate some elements of their debate partner's position. For example, P's approach probably is incorrect in some technical factors, while T's approach probably fails to account for important political factors.
- Enter your partner's reference frame
- Both debate partners will more easily agree to modify their viewpoints if they understand the benefits a given modification provides. One way to make this clear to their partners involves a variant of the case method. For example, P can create a case that is both highly plausible and very damaging to T's ability to achieve objectives T holds dear. The case should demonstrate why P's perspective must be taken into account. If T does the same for P, the two can then collaborate to devise a hybrid resolution that addresses all concerns.
- Remove the audience
- Part of the problem of adjusting one's position is the need to explain it to one's own constituency. That process is less confrontational if P and T take the audience out of the picture. Conducting their negotiations privately can make accommodating their partner's concerns easier. And P and T can work together to devise each other's constituency explanations.
Last words
In seeking resolutions to asymmetric group debates, a risk arises. That risk is the tendency to seek permanent resolutions when all that's really needed is a resolution good enough for right now. When P & T seek permanent, all-encompassing solutions, the search can become fruitless because it's too constrained. Or the solution they find can be so complex that it's impractical. In today's dynamic markets, seeking permanent solutions to most problems is a fool's errand. I hope we can all agree on that. Top
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Related articles
More articles on Effective Meetings:
Divisive Debates and Virulent Victories
- When groups decide divisive issues, harmful effects can linger for weeks, months, or forever. Although
those who prevail might be ready to "move on," others might feel so alienated that they experience
even daily routine as fresh insult and disparagement. How a group handles divisive issues can determine
its success.
Towards More Gracious Disagreement
- We spend a sizable chunk of time correcting each other. Some believe that we win points by being right,
or lose points by being wrong, but nobody seems to know who keeps the official score. Here are some
thoughts to help you kick the habit.
Discussion Distractions: I
- Meetings could be far more productive, if only we could learn to recognize and prevent the distractions
that lead us off topic and into the woods. Here is Part I of a small catalog of distractions frequently
seen in meetings.
The Perils of Limited Agreement
- When a group member agrees to a proposal, even with conditions, the group can move forward. Such agreement
is constructive, but there are risks. What are those risks and what can we do about them?
The Major Annoyance of Mini-Digressions
- Digressions are expensive. They limit progress in meetings. They're most noticeable when they deflect
the entire meeting from its stated purpose. There is another kind of digression that's less noticeable,
more common, and just as costly.
See also Effective Meetings and Effective Meetings for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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