Walking from the parking lot to her office, Jill noticed that the experience was now strangely painful, for the third day in a row. It was weird, because nothing bad was happening, and she couldn't explain her feelings of dread and sadness. She thought, I should be feeling good, I'm riding the wave of Marigold's success — more or less on time, 8% under budget, and great teamwork. And then Program Manager of the Year. Gosh I felt good. So why am I sad?
It's a good problem to have. You've done a great job, people have recognized it, and then the glow faded. When everyone's focus shifts to the next problem, and we're no longer the center of attention, we can sometimes feel a sense of letdown. It can be especially difficult when nothing much is happening to explain our sadness.
Sometimes "nothing is happening" is the key. Moving from the center of attention back to a more familiar place, we can feel ignored, unappreciated, unloved. We're especially vulnerable when we've let the accolades define our self-esteem.
Sometimes we blame others for our feelings of letdown. We accuse them of ingratitude, of having adopted an attitude described as "What have you done for me lately?" True, those around us, who have benefited so much from our past success, can seem ungrateful. And sometimes, they are. Another possibility: we're feeling the letdown that comes after the accolades.
To manage the letdown, first manage the elation. Begin by noticing how high you are. How does the high feel, physically? Perhaps you can't stop smiling, or you're too excited to sleep, or you feel tightness inside your chest. We're all unique — how you experience the high is your very own.
When we move from
the limelight back to
a more familiar place,
we can feel ignored,
unappreciated and
unlovedOnce you know you're up there, you can more easily remember that you are still you. And you can remember that having succeeded in such dramatic fashion didn't make you a better person. Actually it was the other way around — first you were a fine person, and then you did the good work. And now you are still you. You're the same wonderful person you've always been. Remembering this can help you manage what comes next.
Once you've learned to recognize the elation, you can more easily recognize its passing. You'll know that the elation is gone, and when the letdown comes, you can remind yourself again that you are still you. You're the same wonderful person that you always have been — before your success and after.
Do you have a favorite photo of yourself as a child? Perhaps as an infant, or that snapshot from your seventh birthday party? Make a copy. Carry it with you. Peek at it now and then. You are still you. Top
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Related articles
More articles on Emotions at Work:
Irrational Self-Interest
- When we try to influence others, especially large groups or entire companies, we sometimes create packages
of incentives and disincentives that are intended to affect behavior. These strategies usually assume
that people make choices on rational grounds. Is this assumption valid?
Social Safety Margins
- As our personal workloads increase, we endure more stress and more time pressure. Inevitably, we have
less time for the social niceties that protect us from accidentally hurting each other's feelings. When
are we most at risk of incidental harm, and what can we do about it?
Inappropriate Levels of Regard
- The regard we have for others as people is sometimes influenced by the regard we have for the work they
do. Confusing the two is a dangerous error.
Handling Heat: II
- Heated exchanges in meetings can compromise both the organizational mission and the careers of the meeting's
participants. Here are some tactics for people who aren't chairing the meeting.
Scope Creep and the Planning Fallacy
- Much is known about scope creep, but it nevertheless occurs with such alarming frequency that in some
organizations, it's a certainty. Perhaps what keeps us from controlling it better is that its causes
can't be addressed with management methodology. Its causes might be, in part, psychological.
See also Emotions at Work and Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
Coming April 30: On Planning in Plan-Hostile Environments: II
- When we finally execute plans, we encounter obstacles. So we find workarounds or adjust the plans. But there are times when nothing we try gets us back on track. When this happens for nearly every plan, we might be working in a plan-hostile environment. Available here and by RSS on April 30.
And on May 7: Subject Matter Bullying
- Most workplace bullying tactics have analogs in the schoolyard — isolation, physical attacks, name-calling, and rumor-mongering are common examples. Subject matter bullying might be an exception, because it requires expertise in a sophisticated knowledge domain. And that's where trouble begins. Available here and by RSS on May 7.
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