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Volume 15, Issue 35;   September 2, 2015: That Was a Yes-or-No Question: II

That Was a Yes-or-No Question: II

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When, in the presence of others, someone asks you "a simple yes or no" question, beware. Chances are that you're confronting a trap. Here's Part II of a set of suggestions for dealing with the yes-or-no trap.
Langston Hughes, poet and leader of the Harlem Renaissance

Langston Hughes (1902-1967), poet, social activist, novelist, playwright, and columnist, and leader of the Harlem Renaissance. On March 24, 1953, Mr. Hughes appeared before one of the Executive Sessions of the Senate Permanent Subcommittee On Investigations of the Committee on Government Operations of the first session of the Eighty-Third Congress of the United States. The hearings of this committee are perhaps more widely recognized as the McCarthy Hearings. Mr. Hughes was asked many questions by senators intent on compelling him, in effect, to admit to treason. One of the devices they used was an attack in the form of a demand for "a simple yes or no." Mr. Hughes's testimony, like that of many witnesses in these hearings, is filled with examples of politely but powerfully parrying those attacks.

I haven't found video or film Mr. Hughes's testimony, but a transcript is available. And on February 19, 2004, at Powell's City of Books, an independent bookstore in Portland, Oregon, 1986 National Book Award winner Barry Lopez gave a talk about his book, Vintage Lopez. In that talk, which was recorded by C-SPAN, Mr. Lopez reads from Mr. Hughes's 1953 testimony. The entire talk is worth watching, but if you're pressed for time, the reading of Hughes's testimony at about 12:00.

Photo by Carl Van Vechten in 1936. Van Vechten (1880-1964) was an American writer and artistic photographer who was a patron of the Harlem Renaissance.

When someone demands a yes-or-no response to a question, and you can provide one without risk of misleading, then a yes-or-no response is appropriate. But as we noted last time, such a demand can be a trap, and complying can mislead anyone who's listening.

We need ways of evading and avoiding such traps. Here are three more suggestions.

Recognize the feeling of being trapped
Feeling trapped by questioners who demand "a simple yes or no" is a healthy emotional response. Use familiarity with that feeling to help recognize the yes-or-no trap.
Until you become practiced at dealing with the trap, take care in applying the techniques suggested below. When you notice the trap, pause. The pause is a reminder to be careful.
Respond briefly, but with a hook
This tactic is intended to meet the questioner's demand for yes-or-no. But it does more. It adds a bit that often compels the questioner to ask a more open-ended question. For example, the response could be, "I'd say, 'yes,' under certain conditions," or, "It might seem like 'Yes' would have been right, before Tuesday's events." Here the hook is the "under certain conditions" part, or the reference to Tuesday.
Questioners who choose to ignore the hook risk being seen as intending to mislead or manipulate the other listeners. Most questioners feel compelled to ask, "What conditions?" or "What about Tuesday?" That's your cue to give a more nuanced response.
Take care with compound questions
Some questions are compound: "Didn't you say X and Y?" Compound questions can be split into two independent questions: "Didn't you say X?" and "Didn't you say Y?" They're useful to questioners who believe their respondents have been inconsistent. The devious questioner might intend to trap the respondent, because the compound question is ambiguous. It could be asking whether the respondent said "X and Y," or it could be asking whether the respondent "said X" and later "said Y." The ambiguity can be significant. For example, the respondent might have said both X and Y, but not on the same occasion, or under different conditions. Or the respondent might have said X, but not said Y. In that case, the response to the joined interpretation would be No; the response to the split interpretation would be Yes and No.
When asked a Feeling trapped by questioners who
demand "a simple yes or no" is a
healthy emotional response. But
you can avoid the trap.
compound question, you can respond to both ambiguous interpretations separately, or either one. For example, you could respond, "If you mean, 'Didn't I say X and Y under the same conditions,' then no." Or you can say, "If you're asking if I said X under condition A, then Yes. If Y under condition A, then No. Only under condition B did I say Y."

So, is any of this useful? That isn't a yes-or-no question.  That Was a Yes-or-No Question: I First issue in this series  Go to top Top  Next issue: Holding Back: I  Next Issue

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics, filled with tips and techniques for succeeding in workplace politics. More info

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More articles on Effective Communication at Work:

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Some of the questions we ask each other aren't intended to elicit information from the respondent. Rather, they're poorly disguised attacks intended to harm the respondent politically, and advance the questioner's political agenda. Here's part one a catalog of some favorite tactics.
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In virtual or global teams, where remote collaboration is the rule, waiting for the answer to a simple question can take a day or more. And when the response finally arrives, it's often just another question. Here are some suggestions for framing questions that are clear enough to get answers quickly.
Publicity photo of American entertainer Bert Lahr, promoting his role as the Cowardly Lion in the 1939 feature film, "The Wizard of Oz".What Is Hypophora?
Hypophora is a rhetorical device that enables its users to deliver simple messages with enhanced power. But it has a dark side. The people who read or hear those messages tend to assess them as having more merit than they do.
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See also Effective Communication at Work and Effective Communication at Work for more related articles.

Forthcoming issues of Point Lookout

How a dog might express remorseComing March 19: On Lying by Omission
Of the many devious strategies of workplace politics, deception is among the most commonly used. And perhaps the most commonly used tactic of deception is lying. Since getting caught in a lie can be costly, people try to lie without lying. Available here and by RSS on March 19.
President Abraham Lincoln delivers the Gettysburg Address, November 19, 1863And on March 26: Seven Ways to Support Word-of-Mouth About Your Content
Whether you're making a presentation or writing an article or a book, making your material more memorable is a desirable objective. After the talk, or after the reader sets down your work, what you have to offer will be accessible only if the auditor or reader remembers something about it. Available here and by RSS on March 26.

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