Incompetent managers abound. They let problems and toxic conflict fester. They provide little clarity of vision, or what is worse, conflicting visions. They favor some subordinates, abuse others, delegate responsibility to the irresponsible, and add load to the overloaded.
They can usually get by from day to day, managing somehow to surf the waves of chaos their incompetence creates. But one venue is especially challenging for these incompetents: the meeting.
In meetings, the people they manage — and supposedly lead — can sometimes raise issues publicly, which can remind everyone of long-standing problems, inconsistencies, and troubles looming inevitably but not yet arrived. To the meeting chair who wants to let sleeping dogs lie, meetings threaten to wake the dogs. And we can't have that.
The techniques of the Agenda Despot give these managers methods for keeping the sleeping dogs asleep and the growling dogs at bay. Here's Part I of a short catalog of techniques Agenda Despots use to control meeting agendas.
- Keep the agenda secret
- One very common technique of agenda control, and perhaps the least sophisticated, is secrecy. Secrecy often prevents all attendee topic contributions, because people assume that the agenda is filled and no time remains for any topics that might otherwise be addressed. Secrecy also limits the ability of attendees to prepare for the meeting, which provides the meeting leader further advantages.
- Don't publish allotted times
- In a well-formed agenda, all topics have time allotments. This enables the timekeeper (often the meeting lead) to determine whether the meeting is on schedule. By failing to publish time allotments, the Agenda Despot gains the freedom to permit expansive discussion of early items, which can consume time that might otherwise be available for later items. Since the time allotments are unpublished, most attendees are unaware when the meeting is running late. If the Agenda Despot views some of the later items unfavorably, they can be excluded from the meeting because "we ran out of time." In some cases, the Agenda Despot will have asked someone to prepare a presentation for one of these later items, all the while planning to run out of time. In this way, the Agenda Despot can intentionally The behavior of Agenda Despots
increases the likelihood
of bad decisionsburden the presenter, which limits the presenter's opportunities to attend to other responsibilities. - Engage in agenda conspiracy
- An agenda conspiracy is a collaboration among a subset of meeting attendees, usually including the meeting lead, with a goal of developing the meeting agenda before anyone else can suggest topics. One common approach involves packing the agenda so full that there is little time left to allocate to topics suggested by anyone other than the conspirators.
Next time we'll explore more techniques for managing topic contributions from attendees. Next issue in this series Top Next Issue
Do you spend your days scurrying from meeting to meeting? Do you ever wonder if all these meetings are really necessary? (They aren't) Or whether there isn't some better way to get this work done? (There is) Read 101 Tips for Effective Meetings to learn how to make meetings much more productive and less stressful — and a lot more rare. Order Now!
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Related articles
More articles on Effective Meetings:
- Finding the Third Way
- When a team is divided, and agreement seems out of reach, attempts to resolve the conflict usually focus
on the differences between the contrasting positions. Focusing instead on their similarities can be
a productive technique for reaching agreement.
- Costs of the Catch-Me-Up Anti-Pattern: II
- When we interrupt a meeting to recap the action so far for a late-arriving attendee, the cost of the
recap itself is just the beginning. There are some less-obvious costs that can be even greater.
- Chronic Peer Interrupters: II
- People use a variety of tactics when they're interrupted while making contributions in meetings. Some
tactics work well, while others carry risks of their own. Here's Part II of a little survey of those tactics.
- Overt Belligerence in Meetings
- Some meetings lose their way in vain attempts to mollify a belligerent participant who simply will not
be mollified. Here's one scenario that fits this pattern.
- Playing at Work
- Eight hours a day — usually more — of meetings, phone calls, reading and writing email and
text messages, briefing others or being briefed, is enough to drive anyone around the bend. To re-energize,
to clarify one's perspective, and to restore creative capacity, play is essential. Play at work, I mean.
See also Effective Meetings and Effective Meetings for more related articles.
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