Point Lookout: a free weekly publication of Chaco Canyon Consulting
Volume 7, Issue 12;   March 21, 2007: Dismissive Gestures: I

Dismissive Gestures: I

by

Humans are nothing if not inventive. In the modern organization, where verbal insults are deprecated, we've developed hundreds of ways to insult each other silently (or nearly so). Here's part one of a catalog of nonverbal insults.

When we insult each other, we damage relationships and make achieving our shared goals more difficult. We recognize this, and that's one reason why we accept constraints on direct verbal insults. Yet, sometimes the urge to insult does prevail, and we've created or learned numerous ways to hurt each other without words.

Gen. George Casey, Dep. Sec. Paul Wolfowitz, and Sec. Donald Rumsfeld

Then Secretary of Defense Donald Rumsfeld, then Deputy Secretary of Defense Paul Wolfowitz, and General George Casey, all at respective news conferences. The photos are unremarkable except for the similarity of their gestures, which could be experienced as, "Hold it right there, pal." Photos courtesy U.S. Department of Defense.

Like language, humor, and most customs, dismissive gestures vary from culture to culture. While the meanings of various gestures are intuitively clear in your own culture, they can be mysteriously unfathomable in the cultures of others. And they slowly evolve with time. So beware — the items below are based on my own observations in the mainstream US in this first decade of the 21st century.

By examining these tactics, we can take some of the sting out of them, and at the same time reduce the urge to use them ourselves. To that end I offer Part I of my little collection of dismissive gestures. See "Dismissive Gestures: II," Point Lookout for March 28, 2007, for more.

Tossing the document
In a meeting, tossing your copy of the handout, agenda, or report onto the conference table can communicate disdain, especially if you give it a little spin as you toss.
Walking out
Walking out of a meeting, abruptly and without any serious attempt to appear invisible, can communicate anger or disgust.
Heavy-lidded glances to a third party
When one listener looks at another with a heavy-lidded glance, and possibly a tilt of the head, the message is, "Gimme a break," or "She's gotta be kidding."
Heavy sighing
A heavy sigh, sometimes combined with an exaggerated lift of the shoulders, can mean, "I've had enough of this trash."
Eye rolling
Understanding the mechanics
of dismissive gestures
can take some of the
sting out of them
Typically, eye rolling is executed out of the awareness of the target, and that's bad enough. But sometimes we do it face-to-face, and then it's especially stinging.
Distracted self-grooming
Distracted grooming can be flicking or brushing off tiny particles from your own clothing, or from a male's clothing (by a female). The flicking or brushing-off is a rejection gesture, which adds a metaphorical boost.
Looking at your watch
Checking the time can be interpreted as "I wish this boring fool would give it a rest."
Shrugging
A shrug communicates, "I don't care." For extra punch, combine with a facial expression of boredom or disdain.
Disgusted laughing
There are laughs-with, and laughs-at. The disgusted laugh is a laugh-at, and there's nothing funny about it.
Using a mobile device instead of paying attention
At a meeting, this action can communicate, "I have something much more worthwhile to do than to listen to this (drivel)." It's deniable, of course.

Carry an index card with you for a couple of days, and note any dismissive gestures you see. You might need a couple of index cards. I hope you don't need more than that.  Dismissive Gestures: II Next issue in this series  Go to top Top  Next issue: Dismissive Gestures: II  Next Issue

101 Tips for Managing Conflict Are you fed up with tense, explosive meetings? Are you or a colleague the target of a bully? Destructive conflict can ruin organizations. But if we believe that all conflict is destructive, and that we can somehow eliminate conflict, or that conflict is an enemy of productivity, then we're in conflict with Conflict itself. Read 101 Tips for Managing Conflict to learn how to make peace with conflict and make it an organizational asset. Order Now!

Field Guide to Gestures: How to Identify and Interpret Virtually Every Gesture Known to ManFor more on gestures of all kinds, take a look at Field Guide to Gestures: How to Identify and Interpret Virtually Every Gesture Known to Man, by Nancy Armstrong and Melissa Wagner. It's complete with full-color illustrations. Order from Amazon.com

Your comments are welcome

Would you like to see your comments posted here? rbrenyrWpTxHuyCrjZbUpner@ChacnoFNuSyWlVzCaGfooCanyon.comSend me your comments by email, or by Web form.

About Point Lookout

This article in its entirety was written by a 
          human being. No machine intelligence was involved in any way.Thank you for reading this article. I hope you enjoyed it and found it useful, and that you'll consider recommending it to a friend.

This article in its entirety was written by a human being. No machine intelligence was involved in any way.

Point Lookout is a free weekly email newsletter. Browse the archive of past issues. Subscribe for free.

Support Point Lookout by joining the Friends of Point Lookout, as an individual or as an organization.

Do you face a complex interpersonal situation? Send it in, anonymously if you like, and I'll give you my two cents.

Related articles

More articles on Workplace Politics:

Brian Urquhart of the Office of the UN Under-Secretaries Without Porfolios. (1 January 1956)Staying in Abilene
A "Trip to Abilene," identified by Jerry Harvey, is a group decision to undertake an effort that no group members believe in. Extending the concept slightly, "Staying in Abilene" happens when groups fail even to consider changing something that everyone would agree needs changing.
A virtual meeting of a particular fancy typeThe End-to-End Cost of Meetings: I
By now, most of us realize how expensive meetings are. Um, well, maybe not. Here's a look at some of the most-often overlooked costs of meetings.
Inside the space station flight control room (FCR-1) in the Johnson Space Center's Mission Control CenterEmbarrassment, Shame, and Guilt at Work: Coping
Coping effectively with feelings of embarrassment, shame, or guilt is the path to recovering a sense of balance that's the foundation of clear thinking. And thinking clearly at work is important if you want to avoid feeling embarrassment, shame, or guilt.
Promotional photo of Boris Karloff from The Bride of Frankenstein as Frankenstein's monsterThe Politics of Forming Joint Leadership Teams
Some teams, business units, or enterprises are led not by individuals, but by joint leadership teams of two or more. They face special risks that arise from both the politics of the joint leadership team and the politics of the organization hosting it.
A blue peacock of IndiaSelf-Importance and Conversational Narcissism at Work: I
Conversational narcissism is a set of behaviors that participants use to focus the exchange on their own self-interest rather than the shared objective. This post emphasizes the role of these behaviors in advancing the participant's sense of self-importance.

See also Workplace Politics and Workplace Politics for more related articles.

Forthcoming issues of Point Lookout

A game of Jenga underwayComing September 4: Beating the Layoffs: I
If you work in an organization likely to conduct layoffs soon, keep in mind that exiting voluntarily before the layoffs can carry significant advantages. Here are some that relate to self-esteem, financial anxiety, and future employment. Available here and by RSS on September 4.
A child at a fork in a pathAnd on September 11: Beating the Layoffs: II
If you work in an organization likely to conduct layoffs soon, keep in mind that exiting voluntarily can carry advantages. Here are some advantages that relate to collegial relationships, future interviews, health, and severance packages. Available here and by RSS on September 11.

Coaching services

I offer email and telephone coaching at both corporate and individual rates. Contact Rick for details at rbrenyrWpTxHuyCrjZbUpner@ChacnoFNuSyWlVzCaGfooCanyon.com or (650) 787-6475, or toll-free in the continental US at (866) 378-5470.

Get the ebook!

Past issues of Point Lookout are available in six ebooks:

Reprinting this article

Are you a writer, editor or publisher on deadline? Are you looking for an article that will get people talking and get compliments flying your way? You can have 500-1000 words in your inbox in one hour. License any article from this Web site. More info

Follow Rick

Send email or subscribe to one of my newsletters Follow me at LinkedIn Follow me at X, or share a post Subscribe to RSS feeds Subscribe to RSS feeds
Please donate!The message of Point Lookout is unique. Help get the message out. Please donate to help keep Point Lookout available for free to everyone.
Technical Debt for Policymakers BlogMy blog, Technical Debt for Policymakers, offers resources, insights, and conversations of interest to policymakers who are concerned with managing technical debt within their organizations. Get the millstone of technical debt off the neck of your organization!

Beware any resource that speaks of "winning" at workplace politics or "defeating" it. You can benefit or not, but there is no score-keeping, and it isn't a game.

303 Secrets of Workplace PoliticsIs every other day a tense, anxious, angry misery as you watch people around you, who couldn't even think their way through a game of Jacks, win at workplace politics and steal the credit and glory for just about everyone's best work including yours? Read 303 Secrets of Workplace Politics!
303 Tips for Virtual and Global TeamsLearn how to make your virtual global team sing.
My free weekly email newsletter gives concrete tips and suggestions for dealing with the challenging but everyday situations we all face.
A Tip A DayA Tip a Day arrives by email, or by RSS Feed, each business day. It's 20 to 30 words at most, and gives you a new perspective on the hassles and rewards of work life. Most tips also contain links to related articles. Free!
101 Tips for Effective MeetingsLearn how to make meetings more productive — and more rare.
Exchange your "personal trade secrets" — the tips, tricks and techniques that make you an ace — with other aces, anonymously. Visit the Library of Personal Trade Secrets.
If your teams don't yet consistently achieve state-of-the-art teamwork, check out this catalog. Help is just a few clicks/taps away!
Ebooks, booklets and tip books on project management, conflict, writing email, effective meetings and more.