Usually, there's more than one way to convert disagreement into agreement. Choosing one can be tricky, though, because we so rarely appreciate all of what separates us or what distinguishes our views. Here's a collection of insights that might help find a path from disagreement to agreement.
- If I don't think I can explain it to a child, maybe I don't fully understand it.
- If it's urgent, go slow.
- Accountability and blame are two very different things.
- The problem is not the problem. The coping is the problem. — Virginia Satir
- Questions are usually just questions. Even when they're counter-arguments in disguise, they're still opportunities for giving great answers.
- When people I work with closely get into tangles, I'm probably involved in at least a minor way. Minor might still be significant.
- In tangles, everyone has a role. Being a spectator is a role.
- The person we all acknowledge as being involved in the trouble is only the person we're all willing to acknowledge. There are certainly others.
- We probably aren't the first people in the world to get into this particular fix.
- Our differences in this situation might contain echoes of our differences in another situation. Maybe one key to this situation lies in the other one. Unlocking this one might require more than one key.
- Although there are some people at work who are actually trying to harm others, they are so rare that I probably don't know anyone like that.
- The number of people who hold a particular belief isn't an indication of the correctness of that belief.
- When I say something I later regret, I'm usually repeating a previous error.
- For resolving differences, face-to-face is best. Phone-to-phone is next best. Voicemail is nuts. Anything involving a keyboard is totally nuts.
- Nobody has an accurate view of everything. I might be mistaken on this.
- There is almost always more than one way out.
- When I think there is only one way out, I probably haven't thought about it enough.
- When I Differences and disagreements
are the doorways to growththink I've thought about it enough, and I still don't have a way out, I'm probably just tired. I take a break and try again later. - If I think I don't know what I want, maybe going for what I really want is too scary.
- I can consider what to do about an unpleasant possibility without accepting that unpleasant possibility as inevitable.
- I can't actually unsee what I've seen.
- I can see in new ways things I've already seen in old ways.
- I can see for the first time things I've never seen before.
- I can see something for the first time only once.
- I can't unlearn what I've learned, but I can learn what I haven't yet learned.
- When somebody else seems to be trying mightily to make things worse, maybe I don't fully grasp what he or she is trying to accomplish.
This collection is a work in progress. rbrenjTnUayrCbSnnEcYfner@ChacdcYpBKAaMJgMalFXoCanyon.comSend me yours. I'm always interested. Top Next Issue
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Related articles
More articles on Conflict Management:
- Hostile Collaborations
- Sometimes collaboration with people we hold in low regard can be valuable. If we enter a hostile collaboration
without first accepting both the hostility and the value, we might sabotage it outside our awareness,
and that can render the effort worthless — or worse. What are the dynamics of hostile collaborations,
and how can we do them well?
- The Advantages of Political Attack: I
- In workplace politics, attackers sometimes prevail even when the attacks are specious, and even when
the attacker's job performance is substandard. Why are attacks so effective, and how can targets respond
effectively?
- What Insubordinate Nonsubordinates Want: II
- When you're responsible for an organizational function, and someone not reporting to you won't recognize
your authority, or doesn't comply with policies you rightfully established, you have a hard time carrying
out your responsibilities. Why does this happen?
- Pre-Decision Discussions: Emotions
- Some meeting agendas include exploring issues related to upcoming decisions. Although we believe that
these discussions lead to rational decisions, some contributions evoke possibly misleading emotional
responses. Here are five examples.
- Reaching Agreements in Technological Contexts
- Reaching consensus in technological contexts presents special challenges. Problems can arise from interactions
between the technological elements of the issue at hand, and the social dynamics of the group addressing
that issue. Here are three examples.
See also Conflict Management and Conflict Management for more related articles.
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- And on January 29: A Framework for Safe Storming
- The Storming stage of Tuckman's development sequence for small groups is when the group explores its frustrations and degrees of disagreement about both structure and task. Only by understanding these misalignments is reaching alignment possible. Here is a framework for this exploration. Available here and by RSS on January 29.
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