A view of the South Canyon Fire near Glenwood Springs, Colorado, at noon on July 4, 1994, when the fire covered only three acres. Lightning had ignited the fire on July 2. The fire would eventually claim 2117 acres. Tragically, on July 6, 1994, it claimed the lives of 14 wildland firefighters, as detailed in the Report of the South Canyon Fire Accident Investigation Team. Controversy about this incident, and others involving death and injury of wildland firefighters, persists. Among the factors cited is the framework known as the "10 Standard Firefighting Orders," eight of which were cited in the report as having been compromised.
Ted Putnam, a retired firefighter and firefighting leadership trainer, argues that these deaths, and other deaths and injuries, can be traced to the Standard Orders, and other practices of wildland firefighters. He asserts that the Standard Orders cannot actually be followed, and that they are designed to protect firefighting management, perhaps more than the firefighters themselves. He writes, "Notice that by identifying something, management is now off the hook." If Mr. Putnam is correct, he has identified a use of the Nominal Fallacy.
The Nominal Fallacy is usually an honest mistake. Except when it isn't. Photo courtesy of the U.S. Willdland Fire Leadership Development Program.
We're committing the logical error called the nominal fallacy when we believe that because we've given something a name, we've explained it. An example: "He doesn't get along with his teammates because he's difficult." Labeling him "difficult" doesn't explain the troubled relationships in the team. It leaves many questions unanswered. Why is he difficult? How is difficult defined? Is he the only team member who's difficult? Are all people who don't get along with their teammates difficult? Can there be other reasons for troubled relationships in this team?
We can extend the nominal fallacy concept slightly to an Attributes Fallacy, which is the logical error of believing that we've explained an entity — or elaborated an existing explanation — when we merely list some of the entity's attributes. If an entity's name is one of its attributes, then the Nominal Fallacy is a special case of the Attributes Fallacy.
For example, when we categorize defects in a software product as change-request, performance-severe, unclassified, and so on, we aren't resolving the defects. We're classifying them. Each defect had a name, and now we've given it a classification. Name and classification are two of its attributes.
Naming and classifying can be satisfying. They might even be steps necessary for achieving our goals. But in most cases in the workplace, naming or classifying isn't the goal. When we enjoy naming and classifying so much that our enjoyment interferes with actual goal achievement, we're in trouble.
This trouble can appear anywhere. When we design project plans, we name tasks. I've done it myself. It's fun. But naming tasks doesn't bring the project home. It's a necessary step toward the goal, but it's just a step.
Consider When we enjoy naming and
classifying so much that
our enjoyment interferes
with actual goal achievement,
we're in troublethe annual budget for your organization. Somebody decides how much to spend on each major organizational element. When they do, they're assigning a value to each organizational element's "budget" attribute. But that isn't the end of the budget process. Budgets must be monitored. When they prove to be too low, or too high, interventions are required. That's hard work. Setting the budget is just the beginning. The same can be said for schedules and strategies.
What's so seductive about naming things, or setting the values of their attributes, or even merely understanding the naming work someone else has done, is that when we do it, we do experience a disproportionate sense of getting something done, however illusory that sense might be. My hope is that your having read this little essay will help you recognize that sense of satisfaction as the joy that comes — in part — from the Nominal Fallacy.
Now, you might ask, how does all this help me? Why does the Nominal Fallacy work the way it does? Haven't I merely named it? Is the Nominal Fallacy an example of itself? Hmmm. 
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Managing Pressure: Communications and Expectations- Pressed repeatedly for "status" reports, you might guess that they don't want status —
they want progress. Things can get so nutty that responding to the status requests gets in the way of
doing the job. How does this happen and what can you do about it? Here's Part I of a little catalog
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A Critique of Criticism: I- Whether we call it "criticism" or "feedback," the receiver can sometimes experience
pain, even when the giver didn't intend harm. How does this happen? What can givers of feedback do to
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Stalking the Elephant in the Room: II- When everyone is thinking something that no one dares discuss, we say that there is "an elephant
in the room." Free-ranging elephants are expensive and dangerous to both the organization and its
people. Here's Part II of a catalog of indicators that elephants are about.
What Insubordinate Nonsubordinates Want: III- When you're responsible for an organizational function, and someone not reporting to you doesn't comply
with policies you rightfully established, trouble looms. What role do supervisors play?
When Retrospectives Turn into Blamefests: I- An interactive group exercise known as a retrospective is widely recognized as a reliable tool for fostering
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See also Conflict Management and Conflict Management for more related articles.
Forthcoming issues of Point Lookout
Coming March 12: Embedded Technology Groups and the Dunning-Kruger Effect- Groups of technical specialists in fields that differ markedly from the main business of the enterprise that hosts them must sometimes deal with wrong-headed decisions made by people who think they know more about the technology than they actually do. Available here and by RSS on March 12.
And on March 19: On Lying by Omission- Of the many devious strategies of workplace politics, deception is among the most commonly used. And perhaps the most commonly used tactic of deception is lying. Since getting caught in a lie can be costly, people try to lie without lying. Available here and by RSS on March 19.
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