
Philipse Manor Hall State Historic Site in Yonkers, New York. It was the city hall of the city of Yonkers from 1872 until 1908. The oldest part of the hall was built around 1682 by Frederick Philipse, a Dutch-born carpenter and trader who eventually accumulated a 52,000-acre estate that included much of what is now Yonkers and Westchester County. His grandson, Frederick Phillipse III, was still enormously wealthy at the time of the American Revolution. He chose the Loyalist side, and after arrest and parole, he eventually fled to England.
Loyalists generally were compelled by events to wrestle with may of the issues described here, and more. Many had long-established familial, social, and business links to Britain. Many were alienated by the Patriots' violent tactics. And many had sustained or feared they would sustain economic losses if the Revolution succeeded. Read more about how Loyalists made their choices in a fascinating study, "Choosing Sides: A Quantitative Study of the Personality Determinants of Loyalist and Revolutionary Political Affiliation in New York", by N. E. H. Hull, Peter C. Hoffer and Steven L. Allen, in The Journal of American History, 65:2 (Sep., 1978), 344-366.
In the first part of this discussion, we explored two factors that can distort our assessment of the goodness of a change — circumstantial complexity and superficial simplicity. Let's now explore three social factors that can lead us to misjudgments just as significant.
- Aversion to coercion
- Some changes are thrust upon us. When the agent of change is another person, or a group of people, some of us experience resentment of the change agent. We sense the limits of our autonomy, and instead of focusing on the larger problem of expanding our freedom, or accepting and understanding its limits, we vilify the change agent.
- When we perceive that the change agent benefits from the change they've thrust upon us, this vilification can be especially intense. We question the change agent's motives, or we focus on the supposed malevolence of the change agent. We don't really try to understand the change or assess it objectively.
- Attraction to charisma
- In some instances, when we regard the agents of change with affection, respect, or awe, our feelings for them can overwhelm our aversion to coercion. We accept the change without resentment — even without critical thought.
- When this happens, we sometimes confuse the change with its agent. Because we trust the change agent, we fail to apply appropriate critical standards when we assess the goodness of the change. Advertisers, political candidates, and others interested in influencing the opinions of large populations often exploit this fallibility.
- Group affiliation and disaffiliation
- Groups with which we seek affiliation, or seek to maintain affiliation, can influence our decisions about the value of a change, as they can influence other decisions. If we feel that supporting a change might threaten an affiliation we value, we're less likely to support it. In some cases, this bias can be internalized. That is, outside our awareness, our desire for the affiliation can influence our assessment of the goodness of a change.
- A desire Groups with which we seek affiliation,
or seek to maintain affiliation,
can influence our decisions about
the value of a changefor disaffiliation or distancing can have a similar effect, except that the judgments we make are more likely to be opposed to the stances of the groups in question. In disaffiliation, the process is more akin to if-they-want-it-then-I-don't. Both the desire to affiliate and the desire to disaffiliate can interfere with clear, critical thinking. - Although this mechanism is sometimes known as "peer pressure" or "social pressure," the use of the word pressure evokes a sense of coercion, which isn't always accurate. Often, when our desire for group affiliation affects our assessments of a change, and when we're unaware of the emotional importance of the affiliation, we feel autonomous and free, rather than coerced.
All of these effects are difficult to detect when they're happening, but reflect on your personal history. The past can be a portal to the present. First issue in this series
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Related articles
More articles on Emotions at Work:
The Focus of Conflict
- For some teams conflict seems to focus around one particular team member. The conflict might manifest
itself as either organizational or interpersonal issues, or both, but whatever the problem seems to
be, the problem is never the problem.
How to Avoid a Layoff: The Inside Stuff
- These are troubled economic times. Layoffs are becoming increasingly common. Here are some tips for
changing your frame of mind to help reduce the chances that you will be laid off.
When Change Is Hard: I
- Sometimes changing organizations goes smoothly. More often, it doesn't. Whatever methodology we use
— and there are many methodologies available — difficulties can arise. When change is hard,
what's happening? What makes change hard?
First Aid for Wounded Conversations
- Groups that meet regularly sometimes develop patterns of tense conversations that become obstacles to
forward progress. Here are some ideas for releasing the tension.
Not Really Part of the Team: I
- Some team members hang back. They show little initiative and have little social contact with other team
members. How does this come about?
See also Emotions at Work and Emotions at Work for more related articles.
Forthcoming issues of Point Lookout
Coming February 26: Devious Political Tactics: Bad Decisions
- When workplace politics influences the exchanges that lead to important organizational decisions, we sometimes make decisions for reasons other than the best interests of the organization. Recognizing these tactics can limit the risk of bad decisions. Available here and by RSS on February 26.
And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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