
One site auditing a virtual presentation. The presenter is at another site, controlling the screen remotely. Note that the display doesn't occupy the entire screen, and that a minor adjustment of the projector position would probably make things much better. In all likelihood, the presenter has no idea that the image is so small. Thus, even when your presentation makes use of a graphical channel, it's best to assume that at least some in the audience might have some difficulty reading it. Photo courtesy Louisiana Department of Health and Hospitals.
The modern workplace, team-oriented for many years, has turned virtual. More people telecommute, many teams are global, and travel costs limit face-to-face meetings. With increasing frequency, we deliver presentations by telephone or Internet. Here are some tips for making your virtual presentations more effective.
- Limit interruptions
- Mute all audible signals in your environment: telephone, mobile devices, computer, pet macaw and teapot. If at home, disable the doorbell. If in a hotel or at work, use a do-not-disturb sign. Close your office door or find a room with a door to close.
- Use high-quality equipment
- If you're connected by telephone, have the highest quality available — avoid speakerphones or mobile phones. Use a headset to keep your hands free. If using the Internet, high-speed connections are best. If using video, check the lighting and have a good quality camera.
- Use video and graphics only if needed
- Use simultaneous Web and video channels in parallel with audio only if the presentation truly requires them. Using video or graphical channels exposes the presentation to technology risk, and that risk should be justified by a need.
- Prepare for technical contingencies
- Have backup channels in case your intended communication channel fails. Prepare to make do without video or Webcasting if necessary by prepositioning materials for the audience to download.
- Attend to your physical needs
- Have drinking water available, and drink through a straw if you're using a headset. For your best voice, sit upright or stand.
- Have good access to your materials
- If you need reading material, avoid paper shuffling by spreading the pages on a desk, or tape them to a wall if you aren't on camera. If you're on camera, use a teleprompter or cue cards. Keep a notepad and pen handy. Have your appointment calendar ready.
- Guide your audience
- Use simultaneous Web and
video channels in parallel
with audio only if the
presentation truly
requires them - If your audience is following your presentation in written form, announce your place whenever you change to a new page or slide. If some exhibits are documents, prepare them in advance with page numbers, line numbers, internal hyperlinks, and bookmarks to ease direction and navigation.
- Remember the recording
- If your presentation is recorded, and if some of the audience is present audio-only, take care to describe explicitly what they cannot see: page or slide numbers, features of graphics, URLs, and other items they might not have.
- Speak clearly
- Speaking clearly is always essential, but in virtual presentations, you might be unaware of some competing noise sources, such as line noise and local noise at the listener's location.
- Be fascinating
- In the virtual presentation context, you're competing with powerful distractions for audience attention, including email, texting, games, food, and interruptions. Be funny, dynamic, and intriguing. Omit long descriptions of what everyone knows.
Most important: every location, every connection, and every presentation is unique. If you want things to go well, practices and dry runs are essential. Top
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Related articles
More articles on Effective Communication at Work:
Virtual Communications: I
- Participating in or managing a virtual team presents special communications challenges. Here are some
guidelines for communicating with members of virtual teams.
Troublesome Terminology
- The terms we use at work to talk about practices, policies, and procedures are serviceable, for the
most part. But some of them carry connotations and hidden messages that undermine our larger purposes.
What We Don't Know About Each Other
- We know a lot about our co-workers, but we don't know everything. And since we don't know what we don't
know, we sometimes forget that we don't know it. And then the trouble begins.
Why Dogs Make the Best Teammates
- Dogs make great teammates. It's in their constitutions. We can learn a lot from dogs about being good
teammates.
Managing Dunning-Kruger Risk
- A cognitive bias called the Dunning-Kruger Effect can create risk for organizational missions that require
expertise beyond the range of knowledge and experience of decision-makers. They might misjudge the organization's
capacity to execute the mission successfully. They might even be unaware of the risk of so misjudging.
See also Effective Communication at Work and Effective Communication at Work for more related articles.
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And on March 5: On Begging the Question
- Some of our most expensive wrong decisions have come about because we've tricked ourselves as we debated our options. The tricks sometimes arise from rhetorical fallacies that tangle our thinking. One of the trickiest is called Begging the Question. Available here and by RSS on March 5.
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