Ten Tactics for Tough Times: II

Workplace politics is an amorphous mystery to many of us, in part because we lack some simple tools. Here's Part II of a little catalog of ten widely applicable tactics. See "Ten Tactics for Tough Times: I," Point Lookout for February 1, 2006, for more.

Am I solving the right problem?

Even if you solve the problem, your solution might not be useful unless you solve the right problem.

A risk of this tactic is inappropriately assuming responsibility for problem definition. Focus only on the portion of the problem definition space that truly is yours.

What's the smallest piece I can usefully address?

Often what looks unitary from afar is actually composite close up. Once you get into it, you can clearly see its separate parts.

When you can finally discern the pieces, focus on the easy parts. If one of them feels like a good fit, go for it.

Can I get help?

Often what looks
unitary from afar
is actually composite
close up

Asking for help can be difficult if we feel that asking for help is a sign of weakness. Some like the feeling of independence that comes with control, even if that sense of control is an illusion. See "Are You Taking on the Full Load?," Point Lookout for February 6, 2002, and "Heavy Burdens: Should, Always, Must, and Never," Point Lookout for February 27, 2002, for more.

When ownership of a problem is joint with others, all owners must work together. And even when you own the problem fully, addressing it might be beyond your capability. Ask for help when you need it.

What kind of help would help?

Difficult problems are difficult, in part, because the tools we do know about haven't worked. And when we don't know about something we need, it's hard to ask for it.

When you feel lost, ask someone what kind of help would help. Check in with a mentor, a coach, a colleague, or a friend.

Can I confront?

If the problem results from the actions of another, we sometimes feel the urge to escalate, to force our partners to change what they're doing. But escalation can be dangerous because it might harm the relationship.

Here are two alternatives. First, tell your partner what you want. Explain first what problems you face that might be visible only to you. Alternatively, and even less confrontational — ask for what you want. One possible risk of these tactics: they reveal that you know what's happening, and this knowledge might be used against you.

What do I already know?

Remembering what you already know is perhaps your most important tool. Sadly, under stress, remembering anything can be very difficult.

I remind myself by breathing. It slows me down and clears my mind, probably because oxygen is an aid to clear thinking.

Some of these ten tactics might fit for you. Some might not. Some might almost fit. Select, adjust, and add your own.  Top    Next Issue

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Related articles

More articles on Workplace Politics:

What Insubordinate Nonsubordinates Want: III

When you're responsible for an organizational function, and someone not reporting to you doesn't comply with policies you rightfully established, trouble looms. What role do supervisors play?

Before You Blow the Whistle: I

When organizations know that they've done something they shouldn't have, or they haven't done something they should have, they often try to conceal the bad news. When dealing with whistleblowers, they can be especially ruthless.

Problem Displacement and Technical Debt

The term problem displacement describes situations in which solving one problem creates another. It sometimes leads to incurring technical debt. How? What can we do about it?

Critical Communications

From time to time, we're responsible for sending critical communications — essential messages that the intended recipients must have. It's a heavy responsibility that can bear some risk. A strategy for managing those risks involves three messages.

Grace Under Fire: IV

People can be astonishingly inventive when trying to harm others. Some strategies involve driving to distraction the target of their malevolence by humiliating the target and lying about the target's character, deeds, or abilities. Targets who recognize these methods are more likely to be able to maintain composure.

See also Workplace Politics and Workplace Politics for more related articles.

Forthcoming issues of Point Lookout

Coming April 30: On Planning in Plan-Hostile Environments: II

When we finally execute plans, we encounter obstacles. So we find workarounds or adjust the plans. But there are times when nothing we try gets us back on track. When this happens for nearly every plan, we might be working in a plan-hostile environment. Available here and by RSS on April 30.

And on May 7: Subject Matter Bullying

Most workplace bullying tactics have analogs in the schoolyard — isolation, physical attacks, name-calling, and rumor-mongering are common examples. Subject matter bullying might be an exception, because it requires expertise in a sophisticated knowledge domain. And that's where trouble begins. Available here and by RSS on May 7.

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