Travel to Mars is probably within our grasp, if we're clever. In one scenario, we prepare the way with robotic missions that establish a constellation of GPS and communications satellites; deliver supplies, power plants, ground vehicles, landers, and return vehicles; find resources for mining fuel, oxygen, and water; and construct smelters, launch facilities and habitat. By the time people arrive much of the work is already done.
Still, making the trip would mean years of isolation and confinement, when perhaps the most daunting challenge would be maintaining functional relationships among the astronauts. We might want to put the explorers into an extended sleep state, not so much to save on life support, but to reduce the likelihood of interpersonal disasters.
Choosing the right combination of personalities would be a key to success. We're beginning to make significant advances in our understanding of personality, but assembling high-performance teams — and maintaining their functionality in stressful conditions — is another matter. We know a lot less about that.
The technology of interpersonal relations might not yet be up to this challenge. Certainly, if we look around at our project teams, we can find few that could tolerate a trip to Mars. Would yours make the cut?
Since a high-stress project can often feel like a trip to the moon, if not Mars, it's helpful to know what the experts look for in members of such teams. We all can exhibit these traits when we want to, in both polarities. Which polarity is best? It depends on the situation.
Here are some of the dimensions to consider.
- Flexible/Resolute
- Openness to new ideas, approaches, and experiences makes it possible for teams to transcend the capabilities of any of their members.
- Determination to stand by your beliefs can protect your team from groupthink or trips to Abilene. See "Trips to Abilene," Point Lookout for November 27, 2002, and "Appreciate Differences," Point Lookout for March 14, 2001, for more.
- Agreeable/Independent
- A high-stress project
can feel like a trip
to the moon,
if not Mars - Volunteerism, yielding in conflict, empathy for others, and frankness about yourself, help your team get through the rough patches.
- Loyalty in opposition, and a willingness to raise objections, ensures that your team faces its doubts and the hard realities before it commits to a course of action.
- Conscientious/Unprincipled
- Reliability, organization, a results orientation, and a drive to completion help the team stay focused on the mission.
- A willingness to deviate from cherished principles if circumstances demand it can help the team deal with extreme situations, especially emergencies. See "Managing Technical Emergency Teams," and "Declaring Condition Red," Point Lookout for August 22, 2001, for more.
- Sociable/Solitary
- An outgoing, charming manner lifts spirits and both provides and supports leadership, especially when the team celebrates or faces challenges.
- When confronting difficult, complex problems, comfort with quiet and with solitude can produce novel first-of-a-kind solutions.
Although many of us prefer one particular pattern of response, choosing the approach that best meets the team's needs in a given situation is the real challenge. If you want to make it to Mars, look for people who can tolerate and celebrate differences in others. Top Next Issue
The article you've been reading is an archived issue of Point Lookout, my weekly newsletter. I've been publishing it since January, 2001, free to all subscribers, over the Web, and via RSS. You can help keep it free by donating either as an individual or as an organization. You'll receive in return my sincere thanks — and the comfort of knowing that you've helped to propagate insights and perspectives that can help make our workplaces a little more human-friendly. More
For more on human factors in spaceflight, see M. Ephimia Morphew, "Psychological and Human Factors in Long Duration Spaceflight," McGill Journal of Medicine 6: 74-80, 2001. Available at www.medicine.mcgill.ca/mjm/v06n01/v06p074/v06p074.pdf. For more on models of personality, see, for example, www.personalityresearch.org
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Related articles
More articles on Personal, Team, and Organizational Effectiveness:
- Appreciate Differences
- In group problem solving, diversity of opinion and healthy, reasoned debate ensure that our conclusions
take into account all the difficulties we can anticipate. Lock-step thinking — and limited debate
— expose us to the risk of unanticipated risk.
- Taming the Time Card
- Filling out time cards may seem maddeningly trivial, but the data they collect can be critically important
to project managers. Why is it so important? And what does an effective, yet minimally intrusive time
reporting system look like?
- Illusory Incentives
- Although the theory of incentives at work is changing rapidly, its goal generally remains helping employers
obtain more output at lower cost. Here are some neglected effects that tend to limit the chances of
achieving that goal.
- Patching Up the Cracks
- When things repeatedly "fall through the cracks," we're not doing the best we can. How can
we deal with the problem of repeatedly failing to do what we need to do? How can we patch up the cracks?
- The Artful Shirker
- Most people who shirk work are fairly obvious about it, but some are so artful that the people around
them don't realize what's happening. Here are a few of the more sophisticated shirking techniques.
See also Personal, Team, and Organizational Effectiveness and Personal, Team, and Organizational Effectiveness for more related articles.
Forthcoming issues of Point Lookout
- Coming January 22: Storming: Obstacle or Pathway?
- The Storming stage of Tuckman's model of small group development is widely misunderstood. Fighting the storms, denying they exist, or bypassing them doesn't work. Letting them blow themselves out in a somewhat-controlled manner is the path to Norming and Performing. Available here and by RSS on January 22.
- And on January 29: A Framework for Safe Storming
- The Storming stage of Tuckman's development sequence for small groups is when the group explores its frustrations and degrees of disagreement about both structure and task. Only by understanding these misalignments is reaching alignment possible. Here is a framework for this exploration. Available here and by RSS on January 29.
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